Terms & Conditions | Digs Report

DIGS REPORT — TERMS & CONDITIONS

Effective Date: September 30th, 2026

Last Updated: September 30th, 2026

These Terms & Conditions ("Terms") govern your access to and use of the DIGS Report website, services, reports, inspection-coordination services, and related products (collectively, the "Services").

These Terms constitute a legally binding agreement between you and Digs Report, Inc, also know as DIGS Report ("DIGS," "we," "us," or "our").

By accessing the Services, placing an order, or checking the acceptance box at checkout, you acknowledge that you have read, understood, and agree to these Terms, our Privacy Policy, and the DIGS Report Disclaimer & Limitations.

If you do not agree, do not use or purchase the Services.

1. The DIGS Service

DIGS is a property-information and reporting service designed to help property owners better understand a property before or during the sale process.

Depending on the product purchased and information available for the property, a DIGS Report may incorporate information concerning property characteristics, professional inspection findings, valuation estimates, ownership or title-related information, permits, neighborhood information, environmental information, public records, and information obtained from third-party data providers and service partners.

The availability, scope, and content of a report may vary by property, jurisdiction, package, data availability, and services selected.

2. DIGS Is an Information Service

DIGS organizes and presents information for general informational and decision-support purposes.

A DIGS Report is not and does not replace:

legal advice;
financial, tax, investment, or accounting advice;
an appraisal;
a survey;
title insurance or a title commitment;
a legal title examination;
a municipal or building-code inspection;
an environmental assessment;
engineering or architectural advice;
a warranty or guarantee concerning a property;
specialized testing or inspections not expressly included in the purchased Services; or
independent professional advice appropriate to a particular transaction.

Users should consult qualified professionals when such services are appropriate.

3. Third-Party Information

DIGS obtains information from public records, third-party databases, data providers, inspectors, property professionals, governmental sources, users, and other sources.

DIGS may organize, normalize, summarize, compare, or otherwise process this information.

Although DIGS seeks to provide useful and reliable information, third-party information may be incomplete, delayed, inaccurate, unavailable, inconsistent, or outdated.

DIGS does not independently guarantee the accuracy, completeness, currency, or availability of information supplied by third parties.

A DIGS Report represents information available to DIGS at or around the time the report is prepared and should not be interpreted as a representation that every fact concerning the property has been discovered or verified.

4. Professional Home Inspections

When a DIGS package includes a professional home inspection, the inspection is performed by an independent inspection professional or inspection company ("Inspection Provider").

Unless expressly stated otherwise, Inspection Providers are independent third parties and are not employees of DIGS.

Inspection Providers are responsible for their professional services, licensing, inspection methods, compliance with applicable standards of practice, inspection agreements, findings, and inspection reports.

The scope and limitations of a professional home inspection are governed by the Inspection Provider's agreement and applicable law.

DIGS may facilitate scheduling, communication, payment, transmission of property information, and incorporation of inspection findings into the DIGS Report. Such coordination does not make DIGS the provider of the professional inspection.

You may be required to accept a separate inspection agreement directly with the Inspection Provider before the inspection occurs.

5. Specialized Inspections and Testing

Standard home inspections do not necessarily include specialized testing or evaluation for matters such as radon, mold, air quality, pests or wood-destroying insects, sewer lines, septic systems, wells, chimneys, hazardous materials, structural engineering, or other specialized conditions.

Where offered, specialized services may require additional fees and may be performed by separate third-party providers.

Services not expressly identified as included in your order are not included.

6. Customer Responsibilities

You agree to provide accurate and complete information reasonably required to perform the Services.

You are responsible for:

providing accurate property and contact information;
obtaining any authorization necessary to order Services concerning the property;
providing reasonable access to the property when an inspection is required;
responding to scheduling communications;
reviewing the completed report;
consulting appropriate professionals regarding matters requiring specialized expertise; and
independently evaluating decisions concerning the property or any transaction.

You represent that you have the legal authority to order the Services for the property identified in your order.

7. Pricing and Payment

Prices are displayed before checkout and are subject to change before an order is placed.

You authorize DIGS and its payment processor to charge the payment method provided for the total amount displayed at checkout, including applicable taxes and selected optional services.

Unless expressly stated otherwise, DIGS purchases are one-time transactions and do not create a recurring subscription.

8. Cancellations and Refunds

Because DIGS may incur third-party costs and begin data retrieval, processing, inspection coordination, and other work shortly after an order is placed, cancellation eligibility depends on the status of the order.

Before inspection scheduling or substantive report processing begins: DIGS may permit cancellation and refund the amount paid, less any non-refundable third-party charges already incurred.

After an inspection has been scheduled, third-party services ordered, or substantive report processing has begun: amounts paid may be non-refundable to the extent permitted by law.

After an inspection has occurred or a DIGS Report has been substantially completed or delivered: the order is non-refundable except where required by law.

DIGS may, in its discretion, provide refunds, credits, rescheduling, or other accommodations when circumstances warrant.

Nothing in this section limits rights that cannot lawfully be waived.

9. Delivery Estimates

Any delivery timeframe displayed by DIGS is an estimate, not a guarantee.

Delivery may depend on inspection scheduling, property access, third-party data availability, customer responsiveness, specialized services, weather, provider availability, and other circumstances outside DIGS's control.

DIGS is not liable for delays caused by circumstances outside its reasonable control.

10. Report Sharing

DIGS may provide customers with a downloadable report and/or a shareable online property-report page.

You control whether you distribute or share your report unless otherwise stated.

Before sharing a report, you are responsible for considering whether it contains information you wish to keep private.

DIGS does not guarantee that a recipient will keep a shared report confidential.

You may not alter a DIGS Report in a manner that materially misrepresents its contents or source.

11. No Transaction or Outcome Guarantee

Real estate transactions involve numerous circumstances outside DIGS's control.

DIGS does not guarantee:

a particular sale price or property value;
that a property will sell;
that a buyer will make or maintain an offer;
that an inspection will identify every condition or defect;
that a buyer will accept a DIGS Report in place of independent due diligence;
that repairs will increase property value;
that a transaction will close;
that renegotiation will be avoided; or
any particular financial, transactional, or other outcome.

12. Intellectual Property

The DIGS name, branding, website, report format, software, graphics, methodology, compilation, presentation, and other proprietary materials are owned by DIGS or its licensors and are protected by applicable intellectual-property laws.

Your purchase gives you a limited, non-exclusive, non-transferable license to use and share your completed report for legitimate personal and real-estate transaction purposes.

No ownership of DIGS intellectual property is transferred to you.

13. Acceptable Use

You may not use the Services to:

violate applicable law;
obtain information for an unlawful purpose;
interfere with the operation or security of the Services;
attempt unauthorized access to accounts, systems, or information;
scrape, reproduce, resell, or commercially exploit DIGS data or reports except as expressly permitted;
impersonate another person;
submit false or misleading information; or
use a report in a deceptive or fraudulent manner.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND DIGS REPORTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

DIGS disclaims all warranties not expressly stated in these Terms, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

DIGS does not warrant that the Services will be uninterrupted or error-free or that every source of potentially relevant property information will be available or included.

Some jurisdictions do not permit certain warranty exclusions, in which case those exclusions apply only to the extent permitted by law.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGS AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST OPPORTUNITIES, DIMINUTION IN PROPERTY VALUE, LOST TRANSACTIONS, OR SIMILAR LOSSES ARISING FROM OR RELATED TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGS'S AGGREGATE LIABILITY ARISING FROM OR RELATING TO A PARTICULAR ORDER WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO DIGS FOR THAT ORDER.

These limitations do not apply to liability that cannot legally be excluded or limited.

Importantly, claims concerning professional inspection services performed by an independent Inspection Provider remain subject to the Inspection Provider's agreement and applicable law.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless DIGS and its affiliates, officers, employees, and agents from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Services, material violation of these Terms, submission of information you were not authorized to provide, or fraudulent or deceptive use or alteration of a DIGS Report.

17. Electronic Communications

You consent to receive transactional communications electronically concerning your order, inspection scheduling, report status, account, payment, security, and Services.

Transactional communications are part of providing the Services.

Marketing communications, where applicable, are governed by applicable law and the choices described in our Privacy Policy.

18. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-laws principles, except where applicable consumer law requires otherwise.

19. Dispute Resolution

I would have counsel choose between:

Massachusetts courts exclusively; or
binding individual arbitration + a properly drafted class-action waiver + required consumer opt-out procedure.

20. Changes to These Terms

DIGS may update these Terms from time to time. The updated version will be posted with a revised "Last Updated" date.

Material changes will apply prospectively except where otherwise permitted by law.

21. Contact

Digs Report, Inc
14 Stimson St, Kittery, ME 03904
Email: Steve@thedigsreport.com