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DIGS REPORT INSPECTION TERMS & DISCLOSURES

Professional Inspection Services

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Certain DIGS Report products include or provide access to a professional home inspection.

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The inspection is performed by an independent Inspection Provider, not DIGS, unless expressly stated otherwise.

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Inspection Provider Agreement

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Before an inspection, the customer may be required to enter into a separate agreement with the Inspection Provider.

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That agreement controls the scope, standards, limitations, exclusions, rescheduling terms, cancellation terms, and professional liability associated with the inspection itself.

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Where that agreement conflicts with general descriptions of inspection services on the DIGS website, the Inspection Provider's agreement controls with respect to the inspection.

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This separation matters in Massachusetts: licensed inspectors have specific contractual and reporting obligations under 266 CMR 6.00. Massachusetts Government

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Scope

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A standard inspection generally evaluates readily accessible and observable components of a property.

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It does not constitute destructive testing and may not identify concealed, inaccessible, intermittent, latent, or future conditions.

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Specialized Services

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Unless expressly purchased or included, a standard inspection may not include specialized testing or evaluation concerning:

  • radon;

  • mold or indoor air quality;

  • lead;

  • asbestos;

  • pests or wood-destroying insects;

  • sewer lines;

  • septic systems;

  • wells or water quality;

  • chimneys;

  • hazardous materials;

  • structural engineering; or

  • other specialized conditions.

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Massachusetts itself identifies many of these as additional possible inspections/tests separate from the standard inspection. Massachusetts Government

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Scheduling and Property Access

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The customer must provide or arrange lawful access to the property.

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Inspection timing depends on provider availability, property access, weather, location, and other circumstances.

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Inspection Findings

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Inspection findings may be incorporated or summarized in a DIGS Report.

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The original Inspection Provider's report remains the controlling source for the inspector's findings. If a DIGS summary differs from or omits detail contained in the original inspection report, users should rely on the original professional inspection report and consult the Inspection Provider regarding questions about those findings.

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No Warranty

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An inspection is not a warranty, guarantee, insurance policy, or assurance that defects do not exist.

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