PRIVACY POLICY

Effective Date: 5/12/26
Last Updated: 5/12/26

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DIGS Report, Inc ("DIGS," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, order a DIGS Report, communicate with us, or otherwise use our Services.

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Information We Collect

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We may collect:

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Information you provide, including your name, email address, telephone number, billing information, property address, property details, selling information, communications, inspection information, and information submitted through forms.

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Property information, including information obtained from public records, third-party property databases, inspection providers, governmental sources, title or property-information providers, and other sources.

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Transaction information, including products and services purchased, amounts, transaction dates, and payment status. Payment-card information may be collected and processed directly by our payment processor rather than stored by DIGS.

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Technical information, including IP address, device and browser information, pages viewed, referring URLs, cookies, analytics information, and interaction with the website.

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Inspection information, including scheduling information, inspection findings, reports, photographs, and information supplied by Inspection Providers.

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How We Use Information

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We may use information to:

• provide and fulfill DIGS Services;

• generate and deliver DIGS Reports;

• coordinate professional inspections and other requested services;

• communicate about orders and scheduling;

• process payments;

• provide customer support;

• maintain and improve our website, reports, products, and operations;

• prevent fraud, abuse, and security incidents;

• comply with legal obligations;

• enforce agreements;

• protect our rights and users; and

• send marketing communications where permitted by law and subject to applicable opt-out rights.

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How We Disclose Information

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We may disclose information to parties reasonably necessary to provide the Services, including:

• professional home inspectors and inspection companies;

• specialized inspection or testing providers;

• property-data providers;

• title, valuation, mapping, or neighborhood-information providers;

• website hosting and technology providers;

• payment processors;

• email and communications providers;

• analytics and security providers;

• professional advisers; and

• governmental authorities where legally required.

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We may also disclose information in connection with a merger, financing, acquisition, sale, restructuring, or similar corporate transaction.

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DIGS does not sell personal information for money.

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Do not state "we do not sell or share personal information" unless you've verified every analytics, advertising, Wix, Meta, Google, TikTok, and similar integration against the privacy-law definition of "sale" or "sharing." Those definitions can be broader than an ordinary sale.

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Property Reports and Sharing

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A DIGS Report may contain property information, inspection findings, and other information associated with a property.

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Customers may receive the ability to share their report through a link or document.

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Customers are responsible for deciding with whom they share their reports. Recipients may further distribute information once it has been shared with them.

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DIGS may implement reasonable access controls but cannot guarantee confidentiality after a customer voluntarily shares a report.

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Cookies and Analytics

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We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand usage, improve performance, maintain security, and, where implemented, measure marketing effectiveness.

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Where required by applicable law, users will be provided appropriate choices regarding non-essential cookies.

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Data Security

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We use reasonable administrative, technical, and organizational measures designed to protect personal information.

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However, no internet transmission, database, or storage system can be guaranteed to be completely secure.

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Data Retention

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We retain information for as long as reasonably necessary to provide the Services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

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Retention periods may vary depending on the type of information and purpose for which it is maintained.

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Your Choices and Rights

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Depending on where you reside, applicable law may provide rights concerning your personal information.

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You may contact us to request access, correction, deletion, or other available privacy rights.

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We may need to verify your identity before fulfilling a request, and certain information may be retained where permitted or required by law.

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Marketing emails may be unsubscribed from using the link included in those messages. Transactional communications concerning an active order or service may continue.

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Children's Privacy

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The Services are intended for adults and are not directed to children under 13.

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We do not knowingly collect personal information from children under 13 through the Services.

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Third-Party Services

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Our website and Services may contain links to or integrate with third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

 

Changes

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We may update this Privacy Policy from time to time. The current version will be posted with its effective or last-updated date.

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Contact

For privacy questions or requests:

DIGS Report, Inc
14 Stimson St, Kittery, ME 03904
steve@thedigsreport.com